When you hear or use words such as several, many, seldom, or rarely, we assume specific and definitive definitions. However, there will...

Greetings do matter. We are humans who seek connections…yes, even in the workplace. Not sure how to begin? The start of a New Year is a...

Your expectations impact satisfaction, so why do we avoid sharing them? An abundance of workplace conflict is based on the lack of...

Most people listen with 25% effectiveness. Think about that. It’s no wonder why there is so much miscommunication in the workplace! You...

Conflict is a disruptor… and that’s a good thing. The agitation caused by conflict should trigger us to re-evaluate our interactions with...

It may seem obvious to say “I don’t know” when you don’t know, yet we often hesitate to say it. Why is that? Do we think our coworkers or...

Emojis were specifically invented to ease communication and to say more with less characters. While those small icons will convey a...