Curiosity. It is when your mind is open. It is when you are without judgement. It is when you want to learn more. Your curiosity will lead to better questions. Your curiosity will lead to better listening. Your curiosity will lead to more understanding. Your curiosity will lead to learning more about the person. When someone is talking, stop planning your response. When someone is talking, don’t figure out how to fix their problem. When someone is talking, don’t think about t

If you can’t see where you are going, how are you going to get there? Look ahead. See where you want to be, drive towards it. Don’t look...

You are never ___________. Fill in the blank. How does that feel? It depends on how you filled in the blank, doesn’t it? If you filled it...

Do you have a Hot Button? Maybe you have a few of them? Hot Buttons are those annoyances that trigger or rather, over-trigger your...

Maybe you are working remotely, or you’re alone in the office, or a combination of both. What are you missing? The water cooler meet-ups,...

When it comes to conversations or meetings with co-workers, there is a common phrase we often hear or say just before hurriedly...

Which one would you select? a) Pause Before Responding (especially in intense situations). b) State Your Expectations (and be sure to say...