

Change the Channel
You send a well written text, and the response is a string of irate messages. You send a clear and concise email, and you receive an...

Leslie Nydick
Jul 29, 2022
74 views


Perception Matters
We see, feel and experience communication. Our perception of the communication is unique for each of us. Take a look at the image for...

Leslie Nydick
Jul 14, 2022
84 views


Assumptions Are Not Facts
Assumptions limit us. Assumptions prevent deeper understanding. Assumptions set boundaries. Assumptions are not facts. When you are in...

Leslie Nydick
Jun 28, 2022
81 views


Replace You with I
You do it all the time. That doesn’t sound great, does it? When we hear ‘you’ as the first word, we anticipate what follows will be a...

Leslie Nydick
Jun 10, 2022
62 views


2 Tips for Better Questions
1. Repeating the same question won’t change the response. If you want to hear more or understand more, then ask a second question. 2. If...

Leslie Nydick
May 26, 2022
73 views


Start With Yes to Say No
When you start with no, the rest of your statement will probably not be heard. Instead, start with yes, it will invite one to listen...

Leslie Nydick
May 13, 2022
54 views


Create Your Own Communication Makeover
Do you know how to improve your communication skills? Do you know how to best implement them? The challenge is incorporating those skills...

Leslie Nydick
Apr 29, 2022
59 views