When was the last time you watched yourself while you were talking? How about while you were listening to someone? Not often, right? Now is the time. I recently had a client who was in a conflict because of facial expressions. There was a misinterpretation of those expressions, feelings were hurt, and then they stopped talking to each other. When we unraveled what happened, the source of conflict was an expression plus a sound which was perceived as a sarcastic giggle. The al

Wouldn't it be amazing if we could simply swipe away workplace conflict? Just like an awful email from a colleague, a too good to be true...

Although I have written about the “Power of the Pause,” sleep on it refers to a much longer pause because some situations require it....

The start of a New Year is an opportunity to initiate saying hello plus Happy New Year. These phrases can be the start or restart of a...

Thank you for following my blog, The Strats. Drum roll, please! The following are this year's favorites across all social media.

A toxic workplace is when you experience unethical behavior, aggression, exclusion, disrespect, rumors, gossip, gaslighting, blame,...

Curiosity. It is when your mind is open. It is when you are without judgement. It is when you want to learn more. Your curiosity will...