A classic always delivers. Today, I’m bringing back one of my tips with a refresh. Got a Hot Button? We all do. It’s those phrases that...

Do you sit in the same seat at monthly meetings? Where do you sit when you meet with a colleague? Which chair do you choose when you...

When we are at work, or in life, we “hear” rules that don’t exist. How do I know this? A common source of conflict is the assumed...

Ever wonder why some strategies stand the test of time? Because a classic always delivers. Today, I’m bringing back one of my most...

When you walk into a meeting, and there are some gathered in a chat, you will feel more comfortable to approach, if they are a ‘C’ not an...

Imagine you are stuck in a conflict. You can’t see any way out.   Visualize yourself going up to the balcony. Take a seat and look...

Most of us have that person with whom conversation always seems difficult. There is something we can try, and it has been a game changer...