When you start with no, the rest of your statement will probably not be heard. Instead, start with yes, it will invite one to listen...

Do you know how to improve your communication skills? Do you know how to best implement them? The challenge is incorporating those skills...

Why? Oops, I just did it, LOL. Seriously, there is a “why.” It is often best to replace why with “how” or “what.” By asking “how” or...

Take that document you have been reviewing for edits and typos. Turn it upside down. AND suddenly, you can see that missing comma on the...

Business isn't always all business. Any business wouldn't be a business without the people working in it. Those people are humans and sometimes, they need compassion. Humans can't always leave all their personal issues at the door when they arrive at the office. They can't always hold their feelings until they walk back out through that office door. Their feelings, worries and personal lives come with them to the office. This happens when working at an office or working from

If we want to have better conversations in the workplace, then we need to ask better questions. We usually start with questions based on...

Pause to breathe. Pause to reflect. Pause to think. When in conflict or other stressful situations, we often respond immediately, and...