Assumptions limit us. Assumptions prevent deeper understanding. Assumptions set boundaries. Assumptions are not facts. When you are in...

You do it all the time. That doesn’t sound great, does it? When we hear ‘you’ as the first word, we anticipate what follows will be a...

1. Repeating the same question won’t change the response. If you want to hear more or understand more, then ask a second question. 2. If...

When you start with no, the rest of your statement will probably not be heard. Instead, start with yes, it will invite one to listen...

Do you know how to improve your communication skills? Do you know how to best implement them? The challenge is incorporating those skills...

Why? Oops, I just did it, LOL. Seriously, there is a “why.” It is often best to replace why with “how” or “what.” By asking “how” or...

Take that document you have been reviewing for edits and typos. Turn it upside down. AND suddenly, you can see that missing comma on the...