When you are the only one with a question, ask it! When your question challenges the plan, ask it! When you have a question, ask it! I...

We have no control over what others say or do. We CAN manage how we respond. When someone talks in a rude manner, manage your response....

“We will not resolve this.” “We can’t get unstuck.” “There will never be an agreement.” I hear that from clients, A LOT! My response...

So you don’t know what PDUA means? Are you trying to figure it out? How long is that taking? TOO LONG. If we were in a meeting, you would...

When was the last time you watched yourself while you were talking? How about while you were listening to someone? Not often, right? Now...

Wouldn't it be amazing if we could simply swipe away workplace conflict? Just like an awful email from a colleague, a too good to be true...

Although I have written about the “Power of the Pause,” sleep on it refers to a much longer pause because some situations require it....