Things happen. Things you don’t expect happen. You don’t have to guess what they will be. Just accept that the unexpected will come. Even...

Flexibility is a game changer, especially in negotiations. Of course, it isn't easy, and it requires a lot of stretching. It is being...

What do these movies have in common? “The Sixth Sense” “Se7en” “The Usual Suspects” Each movie had a surprise ending. If you didn’t watch...

When we are in a difficult conversation, we tend to rely on bad habits. Here are 5ive good power tools that are particularly effective....

When we are in conflict, we tend to jump in with what we need to say. After that, the other person(s) will jump in with what they need to...

I remember when someone responded to me although I hadn’t said anything. The odd thing was that their response answered the question in...

You don’t know what they know. You don’t know what they don’t know. You don’t even know what you don’t know. So, stop assuming. Those...