Select One
Which one would you select? a) Pause Before Responding (especially in intense situations). b) State Your Expectations (and be sure to say them out loud). c) Listen More (and stop thinking about your response). Now what? Just do it. Intentionally think about it each morning. Write it on a post-it. Note it on your calendar. Act on it. Find opportunities to use your selection. Keep trying it out. Find what works. Reflect on when it is was difficult to do. Learn from it. Keep tha