We have no control over what others say or do. We CAN manage how we respond. When someone talks in a rude manner, manage your response....

“We will not resolve this.” “We can’t get unstuck.” “There will never be an agreement.” I hear that from clients, A LOT! My response is….not yet! When there is an obstacle, is that really the end of the road? You don’t want it to be, do you? If you reframe it as a bump to climb over or to go around, then the challenge is not the end of the road. It becomes ‘not yet’ AND ‘when’, instead of 'never.' The next time you are feeling stuck, remember that you are not unstuck….yet!

So you don’t know what PDUA means? Are you trying to figure it out? How long is that taking? TOO LONG. If we were in a meeting, you would...