We have no control over what others say or do. We CAN manage how we respond. When someone talks in a rude manner, manage your response....

“We will not resolve this.” “We can’t get unstuck.” “There will never be an agreement.” I hear that from clients, A LOT! My response...

So you don’t know what PDUA means? Are you trying to figure it out? How long is that taking? TOO LONG. If we were in a meeting, you would...