Put Fault Aside

When a conflict happens,

we tend to focus on who is at fault.

Let’s manage it, differently.

Here is an example:

You are in a conflict with a colleague

and it has been going on for months.

You may not remember how it started.

You do know how you are feeling,

upset and insulted.

You also know it is the other person’s fault,

so you wait for an apology.

That happened to my client.

She kept on waiting,

and the silence continued.

I suggested some tips about asking questions.

The new conversation revealed

misinterpretations of prior interactions.

What did they learn?

Put the fault aside.

It will ignite a restart.