Assume Positive Intent

Usually, I insist that we shouldn't assume,

because assumptions are not facts.

That still holds true even while

I suggest we should assume this:

positive intent.

What does that even mean?

When someone says,

"You did that wrong,"

we respond to the perceived attack

with a defense.

Instead, assume they mean well,

and respond with a question such as:

“How would you approach it?”

Your curiosity will lead a conversation

instead of an attack & defend scenario.

Here is another one.

Someone says:

"I am pulling you off the project."

Our initial thought might be:

“What did I do wrong?”

Instead, don't assume the negative.

Invite a discussion by asking:

“What will I get to work on next?”

Why does this work well?

When we assume the negative,

our defensive response shuts down real talk.

When we assume it could be positive,

and demonstrate that with a question or comment,

then effective communication happens.

Assume positive intent to lead better conversations.