Leslie Nydick
Oct 30
Don't Hold It In
Here’s the story: Clients A and B had been silently stewing over misunderstandings for a year. Client A was hurt by something B said and...
80 views
Leslie Nydick
Oct 16
I Love My Bad Bosses
We learn from the good and the bad. The Good Bosses: They listen. They communicate. They inspire. They motivate. They show heart. The...
84 views
Leslie Nydick
Oct 1
Everyone Is Interesting
I always say avoid assumptions, but, and there is a ‘but’. Sometimes making the right assumption can change everything. When you’re...
121 views
Leslie Nydick
Sep 19
Stop The Blame
“Who did that?” “I need to know who is at fault.” If the focus is on blame, then there is no learning. The team lives in fear of making...
119 views
Leslie Nydick
Aug 28
Reboot
We reboot our devices when there's a glitch. So why not do the same with our conversations? Here’s when it’s time for a communication...
108 views
Leslie Nydick
Aug 15
Talk With, Not At
If I set up a meeting to share announcements about the company, I am talking 'at' people. If I send an email to my team with information...
105 views
Leslie Nydick
Jul 24
Avoidance Is Not Resolution
Many use avoidance to resolve conflict. The following is a typical scenario. Client: I thought the conflict was resolved. Me: How was it...
83 views