Look In the Mirror
When was the last time you watched yourself while you were talking? How about while you were listening to someone? Not often, right? Now is the time. I recently had a client who was in a conflict because of facial expressions. There was a misinterpretation of those expressions, feelings were hurt, and then they stopped talking to each other. When we unraveled what happened, the source of conflict was an expression and a sound that was perceived as a sarcastic giggle. The alle