Do you know how to improve your communication skills? Do you know how to best implement them? The challenge is incorporating those skills into your everyday communications. Select the skill that resonates with you the most. Here are some of my favorites: > Listen More. > Pause Before Responding. > State your Expectations. Now select one. Commit to exercising it during your next conversation. Then reflect afterwards. What worked well? What could you improve the next time? Try

Why? Oops, I just did it, LOL. Seriously, there is a “why.” It is often best to replace why with “how” or “what.” By asking “how” or “what,” the perception of the question changes to wanting to know more, instead of triggering a need to defend. Consider these questions, and imagine the situation in which they are being asked? > Why haven’t you completed your project? > Why did you do it like that? > Why haven’t you submitted that late report yet? As you probably can guess, th